O'Reilly Auto Parts is considered by many to be the best auto parts store in the DFW metro area, often having in stock what other stores need to order. Customers report good and fast service, with the store reliably carrying the parts needed day after day and week after week, or getting them in as quickly as promised. The store offers helpful services like free battery testing, wiper blade and bulb installation, and will install items like air conditioning filters and windshield wipers at no charge. They also have a free Loaner Tool program for special repairs. While service is generally good, it can sometimes take a while if the specific part is not immediately known, though bringing a photo or the old part speeds up the process. On occasion, the willingness to perform a service like battery installation can vary, with some customers expecting more consistent assistance based on store policy. The only suggested improvement from customers is the addition of a 24-hour location in a centralized part of the metro area. Overall, it is viewed as a pretty good auto parts place that deserves high marks for its reliability and helpful services.
📣📢🗣️SMITTY is most definitely the man here is this store well spoken , well trained, searched for the parts even when the system showed special order. My good Sir you are a Fine Well Oiled Machine I hope your Supervisors can see what I saw.
July 2025
Very good staff and very helpful 👍 great job 👍
March 2025
Tea took care of us. She was knowledgeable and very helpful for the parts we needed.