O'Reilly Auto Parts is considered by many to be the best auto parts store in the DFW metro area, often having in stock what other stores need to order. Customers report good and fast service, with the store reliably carrying the parts needed day after day and week after week, or getting them in as quickly as promised. The store offers helpful services like free battery testing, wiper blade and bulb installation, and will install items like air conditioning filters and windshield wipers at no charge. They also have a free Loaner Tool program for special repairs. While service is generally good, it can sometimes take a while if the specific part is not immediately known, though bringing a photo or the old part speeds up the process. On occasion, the willingness to perform a service like battery installation can vary, with some customers expecting more consistent assistance based on store policy. The only suggested improvement from customers is the addition of a 24-hour location in a centralized part of the metro area. Overall, it is viewed as a pretty good auto parts place that deserves high marks for its reliability and helpful services.
Good and fast service, sometimes it takes a while, because they don't know well what you are buying as a spare part, but if you bring photos it is faster or the part,They also serve you well in the branches.
July 2023
I went in for windshield wipers coolant liquid and air condition filter they put the filter in for me and put the windshield wipers on for me at no charge
April 2023
The staff are usually very helpful. The store has a nice layout.
