O'Reilly Auto Parts is known for its friendly staff and good customer service. Many customers appreciate how quickly they can get the parts they need, often in less than an hour. Some employees are described as compassionate and honest, making the shopping experience pleasant. However, experiences can vary by location. While one store received high praise for its helpful staff, another location was criticized for poor treatment from a manager. Customers also note that prices can be high, but overall, the staff tries hard to meet customer needs. Many visitors leave satisfied with their in-store experience.
Like many in need of parts I called the store and spoke with the representative about my repairs. My items where in stock, readily available & in my hands in under an hour. Seriously the best autoparts shopping in store experience ever.
March 2025
Really thoughtful and compassionate individuals manager Clymouth as well as Martin showed me nothing but compassion and honest love that being said I have to say that this location is one of the best locations that I have been to O'Reilly's have to be blessed for having some customer service individuals like them
January 2025
Friendly and knowledgeable staff that assisted me in a prompt manner
