October 2020 by Renee Ortiz
Petsmart always has what I need to feed my cat the healthy diet he needs in the flavors he loves.
October 2020 by Get It On Jonez
Absolutely love this place and my dog does also but the animal hospital inside is not so good.
October 2020 by Rebecca Anderson
Easily found items I came for WERE SOLD OUT. Staff called 2 other stores ALSO OUT OF STOCK. Suggested I order online easy app auto ship CHEAPER THAN IN STORE it ARRIVED in 2 days. Free shipping too.
October 2020 by Miracle Peeples
Always great customer service. The employees are always ready to address any questions or concerns.
October 2020 by Tina Ashley
Their reasonable and all my fish lives. No returns so far!!
September 2020 by Michelle Olvera
They always have what my dog needs and are very great when I take my fur baby for her grooming.
September 2020 by Bobby Bennett
Very helpful staff. Price matching available here, so pay attention to product pricing.
August 2020 by Matthew Martin
Great customer service for grooming
July 2020 by Dahlia Ramos
It ok. It clean. Do see dead fishes that are the live ones lunch. They dont want to cut my lucy's hair cuz they say she is to old. So i have to chop it up.
July 2020 by Ana Mancia
Very friendly employees and super helpful. Gemma
July 2020 by Dea Rdz
AWSOME staff. Thanks for ur awesomeness today..
July 2020 by Deanna Knauer
Good service and almost always has the salt water and fresh water fish food that I need.
July 2020 by Adam Skelton
I came to get my doggos groomed after so long of trying myself. Glad to have done this before I went on vacation. They look so much better!
July 2020 by SHAWNSexxy BlackHill
Nice Customer Service Crew very knowledgeable, low Prices and during Covid19 contactless everything. Dog grooming appointments still available. Red Bird Area
July 2020 by Monica Henkel-Trice
All the pet smarts are out of crickets. Selling lizards and reptiles but can’t feed them.
June 2020 by Ebony B.
First of all this location is always booked up. My husband and I relocated to the area 6 months ago and this was the first time we could get an appointment within 2 weeks from scheduling. My husband took off just to make the appointment. When he arrived the manager noticed that our mini Aussie was going to be " a lot of work" she started making excuses as to why our pup couldn't be seen today. Even though the actual groomer in the back said they had time. His shots were up to date and after asking a million questions the groomer started feeling on him. She noticed a small pimple that she mentioned "shouldn't be a problem at all." When the manager heard it she said he needs to get that checked out before we can return. She offered to reschedule him A MONTH out. They have NO regard for your time and the level of cx is piss poor.
June 2020 by Ralph Watson
Bought my puppy a harness! Associate helped me find it quickly.
June 2020 by Maria Dela Riva Castillo
Friendly and welcoming staff; I asked a few questions and they answered politely and gave me some tips considering my pets!
June 2020 by Authoress Gerri D.
I'm extremely dissatisfied in the $59.99 I spent at the Salon today . When I dropped my child off (my dog) I left specific instructions on what I wanted done and what I did not want done. They did exactly what I asked them not to do. I feel as if they should call if requests cannot be made and allow the pet owner to make a decision about continuing the service. I do not understand my dogs ears being matted and the hair still being long but her body shaved. When I asked you to cut the ears low and do not shave the body. Maybe because I'm not the expert. But I very dissatisfied and disgusted with the services provided and the appearance of my dog. This will be last time bringing my dog to any Pet Smart in life.
June 2020 by Shaquayla Robinson
I had no problems with petsmart! Very good customer service! I love bringing my puppy here.
June 2020 by Kelli Watkins
Stay away from the groomers!!! I took my 4 month old yorkie for his first hair cut and i didn't recognize him when I picked him up!!! I paid for the puppy trim package and they skinned my poor puppy. It was soo close to his skin it looked painful. He was so traumatized when he left and he looks like a hairless cat. They acted like they never gave a puppy a hair cut and they all looked guilty when I walked in. I paid $68 for them to skin my Beautiful haired Yorkie puppy, when I could have done the same thing at home myself. Never again, beware!! As I was leaving, one of the girls was dragging a Snauser to the back and almost closed him in the swinging door, he looked old too...unprofessional, careless, lazy, not-animal-lovers, just there for a check..When things don't go right they'll skin your dog and you'll over pay before they bring your dog out!
May 2020 by Randy Nguyen
Horrible company, discriminates breeds, and are very selfish
April 2020 by Mssroy H.
I am very disappointed. I went to the app to schedule an appointment for my new baby pekapoo that I had adopted 3 days before and the website specifically said that I could not get him groomed without having his rabies vaccination, which I completely understand so I went to Penny paws mobile clinic the day before his grooming appointment and had his vaccination done. I show up at the grooming appt only to be told that he cannot be groomed because there is a 48 hr. waiting period after vaccinations and the person goes on to say that they don't require rabies vaccinations till they are 4 months old, again why doesn't the app/website specifically say this information! VERY POOR CUSTOMER SERVICE ON THE APP/WEBSITE AND IN PERSON! DEFINITELY WILL NOT BE TAKING MY PRECIOUS BABY TO THIS PETSMART FOR ANYTHING!
March 2020 by Bridget Neal
I took my dog to the grooming salon and they did magic on Scruffy Doo!
March 2020 by Kerry A
Pet grooming groomers rotate in and out of this job.The current staff complained about the dogs the entire time while I was there to pick up my dog.I now understand why my dog is terrified of the groomers. They snip and cut without compassion. Tugging and tossing the animals as if they were stuff animals. I took my dog there just for a bath. I will not be going back to any Pet Smart anytime soon.
March 2020 by Toya Carter
Depends on the day you visit. Fish tanks are normally not the cleanest and always dead fish in the tanks. Grooming service is pretty good.
February 2020 by Casey Jones
Fact one when I dropped off my dog, they had a poodle. Strangling on the groom bed for at least 5 seconds before she adjusted the hook to the right size. Fact Two They dropped a dog and say it was the dog fault for moving too much. Fact 3 And when my dog came out. She was shaking. Never had that happen before at the groomer. I would not be back.
February 2020 by Pain Iknow
So nice my kids love it they took us step by step for what we needed for pet was comfortable and quiet for my toddler so he wasn't scared or jumpy with pets
February 2020 by yoyotunes54
DO NOT BRING YOUR DOGS TO GET GROOMED HERE! I brought my dog here to get bathed and groomed and when I picked him he was still damp and he could not stop hacking and coughing for 3 days straight. They hurt his throat with the way they tied him up when he was getting groomed.
February 2020 by Hoody Rios
Very helpful staff, wanted to know what kind of animals could adapt to living in an truck and they said dogs and cats are probably best cause you could train them to use not potty anywhere. Honestly didn't think about the animals needs before mine. Thank you very much.