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February 2024 by updue friels
The service is always good
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February 2024 by BRANDON W-MOL
All around good. Just needs more Crickets lol
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February 2024 by Remika Harper
Worst place ever. They are all kids in there playing with our dog. I paid paid 76$ for nothing. And well be back to speak with a manager.
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February 2024 by Dakota Breazeale
All the supplies I needed!
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January 2024 by Summer Jones
Grooming side is horrible never book on weekends a groomer by the name of Gwen cut my dog nails near the nerve I asked what happened neither her or her manager could tell me what happened to my dog. Never gave my dog a bath first just went to straight nail cutting and lied to the manager about it never recommend Gwen as a groomer
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January 2024 by Juan Pina
Very friendly
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January 2024 by Jaime Franklin
Friendly employees pet store in a very convenient location.
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January 2024 by Daniel Jerkins
For all of your grooming needs. This is the place I would recommend and is close to our home.
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January 2024 by Forever Z
The minute we walked in I felt the negativey in this store, No acknowledgment to us customers, Well My ex husband and I was buying a hamster for our 7 year old birthday boy and had to wait 15 minutes just to get some help when the associate came(Mariana) She explained to us ugily things about why we shouldn’t buy a hamster, She was very rude!She had so many negative excuses to why we shouldn’t buy what we wanted, We were buying 2 because one will go to my exhusbands house a the other at my house and she was refusing! When we had already told her they will be separated,We needed to speak to a manager which was (Marcus) She raced to speak with him before us and that is where I do not understand why was she raising her voice not letting us explain to the manager, When we tryed talking to him he brushed us off! He has no people skils or any kind of management training, I’m guessing the associates come first in this establishment because we are buying customers and could not buy the hamsters we were requesting!!Walking out of there we felt very discriminated and disappointed, She had no right asking us personal questions all we were doing was trying to buy at petsmart like everyone else!!DIDNT’T GIVE UP!went early morning the next day to PetSmart on I-20 great southwest in Grand Prairie and was greeted as soon as we walked through them doors the associate(Haley)treated us with excellent customer services!!She explained to us the Dos an Don’ts, likes an dislikes down to the bedding of the hamsters,I was amazed how you can go a few exits down the road and automatically feel the change in customer service in another area, I’d recommend anyone to go to that petsmart for better services.
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January 2024 by angel frazier
Great service ? ?
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January 2024 by James Collins
No matter when I go in, I'm always able to find exactly what I'm looking for and check out within minutes.
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January 2024 by djsuper de dallas
Everything was good for many years. But today one groomer was saying to another groomer attending my daughter that "they "should" be tipped!!Like it .... They were not receiving enough paycheck at store ..if not ..come on .. PetSmart almost 100 dollars for cut due better for them..? its not a tip be optional anyway?Why she was saying that in front of my daughter?I can tip when i think it is deserved... NOT when they ask for it
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January 2024 by Sulema Venegas
I love the person that takes care of my dog she was great
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January 2024 by Ire Alfa
Excellent service in all departments. I give them an A+
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January 2024 by Celeste St.Francis
Christmas eve shopping and it was clean and quick in and out
