PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products to meet all pet needs. It provides a wide selection for dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs and hamsters. Customers can shop online and pick up their orders at local stores within two hours. Many locations also offer dog training, pet grooming, pet boarding, and adoption services. Reviews highlight the exceptional service of groomers like Aylin and Jessica, who are praised for their care and expertise. Customers appreciate the knowledgeable staff, particularly in the fish section, where employees provide valuable advice to new fish keepers. One reviewer noted a remarkable improvement in cleanliness and animal health since their last visit, resulting in a positive shopping experience. The store is also recognized for having a good selection of products, including XL bones for larger dogs and helpful staff who assist in finding the right items. Overall, PetSmart is seen as a reliable destination for pet supplies and services, with dedicated employees who contribute to customer satisfaction.
Everyone was so nice, our new puppy found exactly the toy she wanted (and loves it!) and we got her some new chews too!
February 2026
Normally customer service is fine but today someone was having a bad day resulting in crappy customer service. Everything seemed to piss him off, including having to check out customers.
March 2025
The people are very nice friendly and very helpful in the store is always clean
