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April 2023 by Premium Massage Therapist
Wow. This is the first regional bank that has a good rating on Google. Just thought that was worth noting. Hopefully the account opening this Tuesday/Wednesday goes seamless
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March 2023 by Celeste C.
I live in Lubbock, TX and I have banked with them since 1985. The staff has always been friendly and helpful when needed. I have stayed with them all these years because of their extremely friendly service. My daughter lives in Dallas and when I am there and need banking for any reason, of course, this is where I go. I've never had a problem with banking at PlainsCapital in all my 38 years this is why I have never changed. Great place to bank.
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December 2022 by Tye's Notary
Such a beautiful place to meet with clients & take care of their Notarial needs.
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September 2021 by Dawn Carmichael - Swick
I've been banking at PlainsCapital Bank on Turtle Creek in Dallas, Texas for over 15 years. Recently, they built a new bank in Snider Plaza on Hillcrest Rd. in the Park Cities - now, I go there too.PlainsCapital Bank has taught me over the years what a neighborhood or community bank (that's not a big box bank) feels like - along with the extra value they bring to their customers. Sometimes, I go into the bank to make deposits and the tellers all know my name, and they bring my accounts up quickly - I'm done in less than 5 minutes. There are never long lines or customers waiting for more than a minute or two. The PCB website makes online banking easy with - mobile deposits, transfers, reviewing statements and bill paying. The bank also offers upscale “personalized” services through its Premier Services division.Recently, my business computer was hacked and PlainsCapital Bank came to the rescue! I've been fortunate to know Blake Settle at the bank for many years - and I believe he’s one of the finest bankers in Dallas. Blake is extremely responsive and always finds a way to say “yes”. After my computer was hacked (severely), Blake and his team had all my accounts closed quickly - even removing my online banking profile to make sure my accounts and funds were safe. It was incredible that I didn't loose a penny. Blake and the PlainsCapital banking team set up all new accounts, credit/debit cards, ordered new checks, and gave me temporary ones. The crisis was an incoveience but not a catastrophe - thanks to the bank's assistance. What could have been a crisis (financially) for me - was avoided by their quick actions along with the highest-level customer service. In the matter of a day or two, I was back up and operational again. Blake and the PlainsCapital Bank employees genuinely care about their customers.I'd like to highly recommend PlainsCapital Bank as well as Park Cities banker Blake Settle.Now, I understand the value of relationship banking - where you’re appreciated as a customer plus the local bank is willing to go the “extra mile” to help you.Thank you for your consideration,Dawn C. CarmichaelPs. The PCB banks have complimentary popcorn in their lobbies for customers on Fridays. ?
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February 2021 by Dawn Carmichael
I've been banking at PlainsCapital Bank on Turtle Creek in Dallas, Texas for over 15 years. Recently, they built a new bank in Snider Plaza on Hillcrest Rd. in the Park Cities - now, I go there too.PlainsCapital Bank has taught me over the years what a neighborhood or community bank (that's not a big box bank) feels like - along with the extra value they bring to their customers. Sometimes, I go into the bank to make deposits and the tellers all know my name, and they bring my accounts up quickly - I'm done in less than 5 minutes. There are never long lines or customers waiting for more than a minute or two. The PCB website makes online banking easy with - mobile deposits, transfers, reviewing statements and bill paying. The bank also offers upscale “personalized” services through its Premier Services division.Recently, my business computer was hacked and PlainsCapital Bank came to the rescue! I've been fortunate to know Blake Settle at the bank for many years - and I believe he’s one of the finest bankers in Dallas. Blake is extremely responsive and always finds a way to say “yes”. After my computer was hacked (severely), Blake and his team had all my accounts closed quickly - even removing my online banking profile to make sure my accounts and funds were safe. It was incredible that I didn't loose a penny. Blake and the PlainsCapital banking team set up all new accounts, credit/debit cards, ordered new checks, and gave me temporary ones. The crisis was an incoveience but not a catastrophe - thanks to the bank's assistance. What could have been a crisis (financially) for me - was avoided by their quick actions along with the highest-level customer service. In the matter of a day or two, I was back up and operational again. Blake and the PlainsCapital Bank employees genuinely care about their customers.I'd like to highly recommend PlainsCapital Bank as well as Park Cities banker Blake Settle.Now, I understand the value of relationship banking - where you’re appreciated as a customer plus the local bank is willing to go the “extra mile” to help you.Thank you for your consideration,Dawn C. CarmichaelPs. The PCB banks have complimentary popcorn in their lobbies for customers on Fridays. ?
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November 2018 by Dawn C.
This is the best bank in Dallas! Everyone knows your name when you go to the lobby bank to make a deposit. Blake Settle at the Turtle Creek location - has been an amazing partner in my ad agencies success. It feels like a true community bank - popcorn on Fridays, everyone dresses up for Halloween, holiday cards and more. I also believe they have excellent leadership and sound banking practices. They genuinely care about you!
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January 2017 by Hannah L.
The employees here are great! They always have popcorn on Fridays and greet me by name. I highly recommend them from a personal banking standpoint.
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September 2015 by David S.
This a great bank.. if you have lots of money. Not a great bank for the normal hard working prople.
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March 2012 by Elvia J.
Great bank to consider for personal or business banking. A few years ago I decided to get away from BOA and Chase because the bank fees were ridiculous. In the last couple of years, I can say this is a good place to bank. I suggest taking time to visit this branch to review the account style best suited for your needs. They have great customer service and you don't have to stand behind a rope (like cattle) in the lobby.
