PlainsCapital Bank is noted for its friendly and helpful staff across branches, including in Dallas and Lubbock. Reviews describe the service as extremely friendly, welcoming, respectful, and hands-on. Customers report that employees are very fast and prompt, especially with account opening and other banking needs. The bank's branches are described as clean and nice. Multiple long-term customers have stayed for decades due to this consistent, seamless service without problems, recommending it as a great place to bank.
Love the branch on Turtle Creek! Everyone is so helpful and friendly! Don’t feel that kind of service at any other bank!!
October 2024
It's was so clean and nice in their and they was very respectful as well I would love to come bk here and they are very fast too
April 2023
Wow. This is the first regional bank that has a good rating on Google. Just thought that was worth noting. Hopefully the account opening this Tuesday/Wednesday goes seamless
