Pottery Barn offers expertly crafted home furnishings and decor, with a rich history dating back to 1949 in Chelsea, New York. With a strong presence online and in brick-and-mortar stores worldwide, customers can find furniture, bedding, and accessories to create beautiful and comfortable homes. Reviews highlight the exceptional customer service provided by the staff, with many customers praising their patience and assistance during shopping and return processes. Designers and employees are noted for their helpfulness, offering guidance on selections and measurements, which has led to positive experiences and satisfaction with purchases, like sofas and duvet sets. Overall, Pottery Barn is recognized for its dedicated staff and commitment to helping customers achieve their ideal home aesthetics.
Not enough people to help, app doesn't work to add to wedding registry and don't have the silverware onsite to try. Why even come in
February 2025
Gigi helped me pick a duvet cover, which sounds simple at first, but I’m super picky and had spent months trying to find anything I like. She has great taste and her customer service surpassed all other stores I’d checked out previously (over 5). I hope her manager sees this and gives her recognition for her expertise!
January 2025
The designer helped us pretty well and we are looking forward to see the room come together. A few hiccups but not on the part of our designer. Suzanne was a gem.
