Staff do not know how to listen to customer concerns. Due to the poor attitude and incompetence I've experienced at multiple branches, I'm moving my banking elsewhere. This has been truly ridiculous.
January 2023
Outstanding service and manager is a delight, as well as skilled in her job.
May 2021
I started a HELOC October 2020 and it is now practically beginning of June 2021 and after 2 different loan officers and 3 processors I am no closer to obtaining or even getting proper feedback on my application. Save yourself some time and headache and go somewhere else for your lending needs.
