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March 2024 by E.J. Asuncion
Dirty restroom. Toilet paper on floor. Trash every where. Employees are not friendly at all. Fountain drink machine was out of EVERYTHING! We walked in and walked out. Usually RaceTrac is a nice place to stop, this one wasn't.
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March 2024 by Bee Stokes
This is my favorite racetrac in the dfw !! I love the energy the team brings when I visit the store .I love the morning crew especially that guy ken . He can put a smile on almost any ones face the store is always clean and the food is always fresh..
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March 2024 by American Girl
If the gas station is open, then the restroom should be too.
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February 2024 by Oscar
Be careful this place over charges you and they never have change I think the cashier add up the change and keep it I would be careful.
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January 2024 by Juan Sustaita
Just got my card skimmed here.
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December 2023 by Destiny Lopez
I have had a handful of bad experiences there. I try so hard to be like well people have bad days, but no these people are just rude as heck. One time I went and asked the lady if the hot Coco machine worked she asked me to speak up so I raise my voice just a tad bit and said “excuse me, ma’am does the Cocoa machine work” and she flipped on me, screaming at me, telling me not to yell at her And I was being mean. My face went into shock told her “I was like you told me to speak up”. I wasn’t trying to be rude and she yelled back at me. “Well, you should know how to talk, right”. I put down all my stuff, I didn’t even get gas And just left. Then today, a lady there this morning basically called me stupid Or Dumb Should I say? I asked her for the thongs that pick up the roller grill foods. She walks over and picks up two forks that were just left laid out and said I guess you’re not as smart as these other people that knew how to improvise, while giving me the most meanest look I have ever seen. I was not trying to be rude to her. I was just asking if she could get a thong and she acted like I Was just being irrational. I understand, yeah, I could’ve got a fork but they weren’t that many forks and I don’t wanna take a fork and throw it away whenever there’s a specific thing to use and doesn’t get thrown away and wasted just to pick up something one time.. also, she acted like I was a nuisance to her when all she was doing was sitting down, chatting with the other worker there , Like I understand if she was mopping or sweeping, basically doing something pertaining to her job, and I interrupted her asking for help but she wasn’t doing nothing just chatting it up . And this isn’t even important, but added in she was just dressed in a baggy white T-shirt and some pants no uniform at all, she just looks like she had no care in the world. And yeah, she was on shift because she was behind the Register the whole time, chatting with her coworker, and Checking out people ..Like I know, some jobs just suck and you don’t like it, but there are other jobs that are easy to get that you would probably like more and you don’t have to deal with people if that’s what they prefer but when you get into a job like this and you know you have to interact with people you should at least try to not be so mean especially when I’m not trying to be rude or talk out of place. Telling people they’re not As smart is A horrible thing To say, it really hurt my feelings. It’s bad enough to hear it in general but to hear it from someone I was just asking to help me… like wow… just a horrible experience all around..
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December 2023 by J C
I'm a truck driver I go to gas stations all over the country. This is the dirtiest worst gas station I've ever been to. The problem is the employees they're extremely rude have a terrible attitude. They are intentionally trying to make sure customers feel unwelcome. Screaming cusswords to eachother ignoring customers. Needs to be purged.
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December 2023 by Anthony Strader
I'm going to start this with you by saying that the employees alone make this location worthy of everyone's business. The facilities are clean and nice but the personalities here make this place great. My praise is going to the first shift co-manager ken. I am by no means a cleaned up person. I'm Blue Collar diesel mechanic good old boy. I ain't from downtown. More times than not people usually see me and think of mountain man or homeless. Got a big old Shaggy beard and my clothes are stained and I wear a camouflage hat with truck grease on it. I spent my last few bucks on a drink some ice cream and some gas. Something happened with the pump that nobody is able to explain. No gas came out and the money was gone on the pump. It read zeros as my transaction but for some reason the system took the $5.61 I paid for gas. The co-manager on duty was a little bit suspicious but looked past my appearance and gave me a benefit of a doubt and pulled the $5 out of his own pocket to put on the pump for me. Now this is a area that is highly traffic by homeless people. And I have been on more than one occasion not only been judged as one of them for my appearance, but I literally have been one of them. It would have been all too easy for him to just wash his hands and tell me to move around. The police would have absolutely listen to him and they would have unrightfully remove me from the premise. I know this to be true. But he didn't take that route like I said. Because of him I was able to return back to my home for the afternoon with my family. This location appears to be slam packed all day long busy and not in the best part of town, but the line moves fast and efficient. Me and my family thank him for being a stand-up dude and whether or not he believed me he still help me out and got me home. thank you Ken the first shift co-manager for being a stand-up dude. You can see this gentleman has a good head on his shoulders and he should definitely be somebody that you see in the future with his own location IF racetrack pays any attention at all to their employees they will be able recognize his character as a real world individual with the ability to keep this company growing. They definitely need more people like him. This cat can be something if the employers take any time to spend with their employees. Major companies like this far too often let the best and brightest people fall through the cracks lost in Oblivion where they're never recognized for the great things they can do for the companies they work for. You guys better don't overlook this guy if you don't do it for y'all he's going to do it for somebody else. It's these people that will either make your company with you or run it into the ground working for somebody else against you. For a long time RaceTrac was dying and I'm falling apart. But he recently they've gotten their act together and really stepped up their game. This dude will step with you if you give him a chance
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November 2023 by Jenn B Beauty
I lost a gas receipt that I needed for my work expenses and both ladies were so so so helpful!The first attendant was on her 2nd of the job, and she was already so helpful!Every person that was working was smiling and sweet!Joni was exceptional she went above and beyond anything she had to do!We ultimately couldn’t locate it, but I’m so thankful for her for trying so hard!The environment in this store was so upbeat! Kudos to who ever leads this team of excellence!
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October 2023 by Percy Wright
At this point y’all can just close this racetrack down they always close or Y’all need to pay y’all employees more because… out of 10 times I came to this location at night I never had a good experience always close something not right…
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September 2023 by Khaled Hantouli
The employee have an attitude problem they think they doing the customer and the company a favor never coming back again time 3:53 September/2 I wrote the time and the date to spot the bad apples
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August 2023 by Ramon Garcia
Went there this morning to cash in some lotto tickets to get gas and the lady with the long fake fingernails stole my Lotto winnings I had two lotto tickets that each one $10 she asked me if I wanted tickets or just cash back and I said put it on the gas pump please they only put $10 worth of gas on the pump and then when I went back in there they acted like I didn't know what I was talking about you guys have cameras in there you can watch everything that happened if you need to contact me please reach out it's really not the point of the $10 but the point is she's willing to steal $10 from a customer she's probably robbing your cash till blind
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August 2023 by Tom Frazier
8/23/23 7:25pm Ken the manager says the men's room is closed! Wouldn't tell me why! Sometimes they are closed for cleaning until dry. Thus was not the case this time. I know why! Because there are too many homeless and low income construction people here at this time! I am a full time Uber driver and buy 13 to 16 gallons of gas at Racetrac 6 days a week. I also buy food and drink nearly every time i get gas or use the bathroom. This is the last time I stop at this Racetrac gor anything. Calling corporate tomorrow morning!
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August 2023 by Omar Jason
They always have the restroom closed! When they open (barely) they are dirty! I have to stop right here because it is the only Race Track in the area! Hard for people with Diabetes...
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August 2023 by selene arroyo
Very rude young female cashiers, ignore customers and only attend the customers when they feel like it. Yell at you when you let them know they gave you wrong change from what the total was . Apparently there is never change.Just very bad service.