Ross Dress for Less is a popular discount retailer known for offering brand-name fashion and home goods at 20% to 60% off department store prices. The store is well-stocked with a wide variety of items, but some customers have reported issues with the customer service. While some employees are described as pleasant and efficient, others have been reported to have a poor attitude and lack of helpfulness. The store can also get quite crowded, with long lines at the checkout and limited parking, which can be challenging for some shoppers. Despite these occasional drawbacks, many customers still find the store to be an excellent source for bargains on quality merchandise for the whole family.