Ruffit - Uptown by CityVet is a well-regarded pet care center that provides a variety of services including boarding, DayPlay, and grooming. The facility is known for creating a safe and comfortable environment where pets can stay while their owners are away or enjoy playtime during the day. Many customers appreciate the caring and passionate staff, with some highlighting staff members who go above and beyond, especially one particular team member whose excellent attitude and thorough follow-up have earned high praise. The grooming services are generally well-liked, with some noting that dogs return smelling fresh, although a few have experienced minor issues like dogs returning smelling of urine, which the staff are aware of and work to improve. The veterinary care at Ruffit - Uptown is also highly praised, with a specific vet being called the best and showing genuine care for the animals. Customers recommend the puppy plan for new dog owners, citing significant savings during the first year. While the facility can get busy and sometimes hard to reach by phone, overall, it is considered a trustworthy and caring place. Many clients express strong loyalty, citing positive experiences, staff dedication, and a friendly environment that keeps their pets happy and well cared for. Overall, Ruffit - Uptown is recognized as a top choice for pet boarding, grooming, and veterinary services in the area.
I thank G-d for this place. Because it’s a one stop shop for me. We relocated from NY and I’m very grateful.
November 2024
Jordyn and all team members are always so kind and attentive. Ricotta has a blast at day play and loves seeing her friends when we walk in!
May 2023
I can not recommend Ruffit Uptown enough!!! My dog usually has bad seperation anxiety, but the second we pull up to Ruffit for day-play, he is so excited and cries of excitement!! He loves the staff members and they are so kind and passionate.
