-
February 2024 by t m
No acknowledgment and online ordering pickup is ignored even when there is an employee member standing right in front of you. They do not provide a good service.
-
February 2024 by Natalie A.
Service was amazing! The man at the register who hands out food was very nice and the lady who was checking me out actually gave me her food choice . It was amazing! I got a bacon avocado burger and it definitely was good . The people are so nice and the scenery is a plus one . Highly recommend .
-
February 2024 by Latajia James (Tae)
Service was awesome! I have visited several Shake shack and all of them are great but none of them has given me the exceptional service that I received today at the Shake shack in San Marcos outlet mall! Deanna and her team are awesome! Jada and Eros! Thank
-
February 2024 by Nick Nikroo
We normally eat here bu today we experienced the worst food ever, french fries ? was cooked with old cooking oil and toasted bitter , shakburger ? tasted greasy, I believe this is our last time eating here.
-
February 2024 by sh j
The french fries is bitter, the cooking oil was too old, and the Shakburger had worst quality and not eatable.
-
January 2024 by H H
Nice management.
-
January 2024 by Micah E.
Customer service was great, the food is not what i expected it to be.. 0/5, but i still ate it cause it was too late for a refund & i don't waste money baby!
-
January 2024 by Sharon Hines
No shakesParking: It's inside of the MALL
-
January 2024 by Hilda Hassan
I had no idea what to eat, so I ask the kind gentleman what did he recommend me!! He picked the best burger ever’ he was friendly and very nice and courteous! I really appreciate that!
-
January 2024 by Jonah Pesina
It’s okay , still prefer Freddy’s steak burgers.
-
January 2024 by Casey Gutierrez
5⭐️ for great service and fresh food. This place treated us with incredible respect and kindness when our Google Pay was not working properly. The food, as always, was amazing.
-
January 2024 by Carlos D.
Highly agree with several reviews. The food is good but way overpriced. They are selling standard burgers and fries at gourmet prices. There are a lot of better options around town that give you more bang for your buck. Also the service at this NorthPark location is subpar.
-
January 2024 by Tiffany N.
Horrible service. The guy at the register was basically yelling at this older man who was in front of us because he couldn't hear. We placed our order and the guy was just lacking customer service all around. He wasn't in uniform, when we ordered the new drink that was on the menu he just said "nope we don't have that today" At least the food was good but man, horrible service.
-
December 2023 by Fleet Wood
Took forever to get food, and every thing was wrong. Paid extra for onions on hot dog and didn’t get. Didn’t want cheese on burger and got cheese lol. Was already late from the wait and didn’t have time to complain.
-
December 2023 by Madison N (Maddi)
Alex was so hyped to serve everyone and the food was fresh and hot. I definitely recommend for a great lunch or dinner!
