Southwest International Trucks, Inc. has been serving the Dallas, Fort Worth, and Waco areas of Texas for over 40 years, earning a reputation for reliable and comprehensive transportation services. Customers appreciate their dedication to quality service and responsiveness. The business is known for going above and beyond, such as helping with special transportation needs like assisting a dog rescue that transported adopted pets to Canada, ensuring they stayed cool during the long journey. Customers also highlight the friendly and helpful staff, with Greg Thompson receiving praise for excellent customer service and responsiveness. The shop is recognized for its ability to diagnose and fix issues efficiently, such as resolving problems with a truck’s derating and programming ECMs, often with quick turnaround times. The staff’s professionalism and willingness to assist, including arranging mobile technicians, make the experience smooth and trustworthy. Though some customers mention minor areas for improvement, like additional knowledge for specific programming tasks, overall reviews reflect a high level of satisfaction. Southwest International Trucks continues to stand out as a dependable partner for truck repairs, diagnostics, and transportation needs, emphasizing their commitment to doing business to a high standard and serving their community with care.
I have now done business with this company from the perspective of a massive fleet with huge buying power to a much smaller "nobody" style company. The level of service has not changed. I love this dealership and will be my preferred partner. Chelsey is the best!
November 2024
Fast and friendly service and very informative about parts
April 2024
Thank you to the southwest team for excellent service!
