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December 2023 by Richard G.
Regretfully, Charter who administers Spectrum installations, is pitiful. I attempted to move everything from AT&T and quickly realized it was a mistake. Cell phone service (utilizing Verizon towers) was roughly 70% coverage compared to AT&T. I cancelled after a week of service.
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December 2023 by Erica D.
New customer to spectrum. Made appointment to pick up my equipment. Get to the store and was told they ran out of equipment an hour ago!!! So, no one could have called me and told me that. Wow!!!! Great customer service!!!!! Move into my new place with no internet! Thanks Spectrum!!!!
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November 2023 by Dejanee Terrell
This store has terrible customer service! I was waiting over an hour before I was finally helped while the employees were doing everything else but helping us. Robert Harrison was extremely accommodating and did not want to help me. I would give this place negative stars if I could!
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November 2023 by Roy Chambers
Oh my I was extremely surprised by the quick service I received on that day I had made myself comfortable thinking that I would be there for a long stay I wasn't there long enough to watch the first quarter of the Broncos and Bill's game - expedited services
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November 2023 by Aharronton Hudspeth
It was fast service for me as soon as I chin theybcalled me. Had my equipment ready and I was in and out.
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November 2023 by Deb
On today's date I received impeccable customer service. I had the pleasure of being served by, "Monte." Very professional and proactive. I enjoyed the interaction. He was assisted by none other than, "Taylor." Equally worthy of praise. Both provided WORLD CLASS CUSTOMER SERVICE.Respectfully
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November 2023 by hjlu hjlu
Need more workers. Took alittle to long. What workers that was there do a great job.
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October 2023 by Dominique J.
This is the worst provider we have ever had. Our internet never works there is always an outage it never fails. We have had an outage every single day for over a month and a half and every other day for some months now. They do not really care much about the clients only the bill being paid. Got rid of cable through them because it kept going on now the internet has to go as well I guess. I do not recommend this company at all period. Not the location but the company as a whole. We will be contacting BBB.
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September 2023 by Tex Manson
Service was good, but they have very limited accessories
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September 2023 by Mark Wesley
This was a nice experience. The customer service was excellent
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September 2023 by Port Production Kids
Service takes a while to be called but after returning to store I was able to accomplish what I intended to accomplish
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September 2023 by Victoria Segura
Pleaseeeeeee hire more people for this particular location. It is short staffed & very slow. If you are in a hurry and you are trying to get in & out. Don’t even bother coming. I’ve been waiting for almost an hour just to return their equipment.
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September 2023 by Laura Moreno
Horrible costumer service. i was told icouldnt pay for my cellphone bill there. The fist thing i was asked was my phone number and name and he proceded by going off about my internet service when i had clearly told him from the beginning i wanted to pay for my mobile service. The guy working there claimed that YOU CAN NOT MAKE cellphone bill payment there at that location.
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August 2023 by Lala Boo
Horrible costumer service. i was told icouldnt pay for my cellphone bill there. The fist thing i was asked was my phone number and name and he proceded by going off about my internet service when i had clearly told him from the beginning i wanted to pay for my mobile service. The guy working there claimed that YOU CAN NOT MAKE cellphone bill payment there at that location.
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August 2023 by Chee N
Customer service that is terrible and doesn't have knowledge of their products and services to be able to properly navigate a customer. They sugarcoat everything just to sell their products only for you to find out you have been lied to. Daylight robbery and extortion, I won't advise anyone to patronize them, patronize them at your own risk. How do I give a zero star?
