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December 2023
Regretfully, Charter who administers Spectrum installations, is pitiful. I attempted to move everything from AT&T and quickly realized it was a mistake. Cell phone service (utilizing Verizon towers) was roughly 70% coverage compared to AT&T. I cancelled after a week of service.
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December 2023
New customer to spectrum. Made appointment to pick up my equipment. Get to the store and was told they ran out of equipment an hour ago!!! So, no one could have called me and told me that. Wow!!!! Great customer service!!!!! Move into my new place with no internet! Thanks Spectrum!!!!
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November 2023
This store has terrible customer service! I was waiting over an hour before I was finally helped while the employees were doing everything else but helping us. Robert Harrison was extremely accommodating and did not want to help me. I would give this place negative stars if I could!