Poor organic produce selection. Employee searched back to see if product was in stock. Someone took my cart while I was Instacart shopping. Another employee went and got me another cart. Excellent customer service.
June 2023
They have a very limited selection and very high prices. The staff seems to be very unhappy. They mark things wrong all of the time and then proceed to haggle with you over what price they are willing to give you, regardless of what the price tag says. It ruins the whole shopping experience.
June 2023
I was denied customer service by the cashier at Tom Thumb because of my minority/disability status. The cashier refused to check me out and told me to go to sled check out. Very poor customer service at this TomThumb location. I would suggest going to Trader Joe's down the street instead of Tom Thumb.
