Tom Thumb at 2380 Field St, Dallas, TX, is a friendly neighborhood grocery store that offers a wide range of products and services. Customers appreciate the helpful and courteous staff, especially those working at the self-checkout and bakery counters. The bakery features customizable cakes, cupcakes, and more, with an option for online ordering through their Order Ahead service, making it convenient for customers in a hurry. The produce department is stocked with fresh fruits and vegetables, while the Butcher Block offers a selection of high-quality, hand-cut meats. For added convenience, the store provides Grocery Delivery and DriveUp & Go™ services, saving customers time during busy days. The store also boasts a welcoming floral department and a coffee bar near the entrance, where customers can enjoy drinks like Kim Crawford for just $5. Several reviews highlight exceptional customer service, with staff members like Brenda at checkout making shopping a pleasant experience by patiently explaining digital coupons and saving money for customers. Employees are recognized for their friendliness, professionalism, and attention to detail, such as validating parking tickets and providing personalized service. Customers have praised staff members for going above and beyond, and some have expressed admiration for employees who demonstrate outstanding customer care, like Dale at Starbucks, who makes excellent drinks and offers thoughtful service. Overall, Tom Thumb is known for its clean, well-stocked store, friendly staff, and convenient services, making it a reliable place for grocery shopping and more.
The young lady at Starbucks was kind of rude and didn't know here drinks very well.
December 2025
Surprisingly reasonable for being that deep downtown.
December 2025
Great grocery store in the heart of Victory Park downtown. It has a full compliment of departments you'd expect at a grocery. Isles are clean. My only complaint is the self checkout area is cramped and often crowded.
