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February 2024 by LaDonna Christy
This was a great hotel. However, I didn’t find it as friendly as the other hotels. I stay at Marriotts for my job, and there are other Marriott’s with better customer service.
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February 2024 by Amanda Brown
My husband and I enjoyed our getaway for his birthday at this hotel. The rooms were very nice and glamorous enjoyed the cucumber water they offered and the glamorous art around the hotel. The pool was stunning and great workout room with view!
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February 2024 by Renisha Conner
Rooms: The room was absolutely beautiful. From decor, to size and style, it was truly breathtaking. The one thing that annoyed me was that the shower didn’t have a door. It has this half-glass that covers only where the water falls. This allows for a draft to come in as you’re showering which was really annoying and in my opinion, a weird choice of design. Overall, the bed was comfortable, the view I had was pleasant and the vanity mirror is everything ?.Walkability: The hotel is near the AAC, so if you’re in town for a concert or a game, it’s the perfect place to stay. There are also some nice restaurants around the corner from the hotel. For some, you don’t even have to get off the block.
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February 2024 by VeLissa Lewis
I love that the hotel is so conveniently located to the AAC. I have no problem paying for convenience when it comes to a nice stay near the venue. I do have one recommendation, especially since the hotel is much older now... dust the furniture. There was visible dust.The Usher concert is in October and rooms will be $700+ so please make sure the rooms match the price point. Other than that, it is a cool place to stay.
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February 2024 by Ciara H
Did a staycation for my birthday and the service staff and room was amazing! Also love the location it’s next to so many things spa was amazing as well i usually go to the ritz but this is going to be my new spot! :)
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February 2024 by Tom Wike
Clean rooms and great service - the service in the bar was excellent ?
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February 2024 by justin wilson
Great hotel. I just caution others that the bathroom is all in the same room. The only thing that separates the two is a curtain. So privacy is
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January 2024 by Will (Tajj)
Nice hotel. I hadn't stayed here in a while and a lot has changed. The lobby had no queue line so it's not clear where to wait for the service desk personnel. I was waiting in line and got skipped by another patron who just waltzed in and got in front of me as if I was not waiting with my luggage to be serviced for check-in. The desk personnel didn't even bother to advise I was next in line. The hotel is convenient due to being close to so many attractions- restaurants and the AAC. The downside was the elevator traffic and wait times since a game had ended during my stay. Perhaps having elevators going to certain floors or something might help decrease wait times. Also, during my stay I found calling the front desk to be impossible. The phone just rang so I physically had to go down to communicate my needs each time. Also upon arrival there were no luggage carts to assist me with my luggage which was an inconvenience to say the least. Perhaps ensure more room carts available for guests upon check-in. Beautiful decor. Nice sized rooms. My room was pretty clean upon arrival. I would rate my stay about an 8 out of 10. With a few process improvements my score would be a 10, maybe on the next stay.
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January 2024 by Matthew Burton
Best location if you are seeing a game. So nice to walk right back to your room after the buzzer rather than fighting traffic!
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January 2024 by Will Matthews
The service here was amazing.
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January 2024 by Luis Garcia
Excellent hotel, beautiful rooms and spectacular attention, easy to enter, I recommend its
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January 2024 by LaToya Franklin
Was there for a Day party. Drinks were priced too high
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December 2023 by Coromoto Villamizar
Excellent
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December 2023 by elioalex (ELIOGAMER)
Excellent site 100% recommended easy access good service
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December 2023 by Adam Daniels
MILLION star review for the service we received tonight upon check in. Everyone from the valet to the front desk associate were brilliant. The motivation for this review is single-handedly because of the front desk manager, Rachel. Rachel executed chaos management as a true professional, something I’ve never had to ask of a Marriot associate before. Rachel guided us with calmness and tranquility, with firm guidance and gentle direction to a solution with extreme timeliness. Because of her COMPETENCE we were able to enjoy our night bc she absorbed our chaos. The guidance and hospitality she showed us makes this 150 word review effortless. Thanks Rachel! We freaking love you