W Dallas offers a vibrant and welcoming experience for guests, combining clean rooms, exceptional service, and a prime location. Situated directly across from the American Airlines Center, it is an ideal choice for those attending events or seeking a central hub for business. Guests appreciate the friendly staff, with many highlighting the personalized attention received from team members like Victor and Aaliyah, who go above and beyond to make visitors feel special. The hotel features fast room service with fresh food, a variety of on-site restaurants, a large fitness center, and a pool.
While some guests noted minor issues, such as non-functioning mini fridges, the overall sentiment is positive, with many praising the hotel’s atmosphere and amenities. The rooftop events and nearby attractions add to the vibrant energy of the area, making it a favorite for both relaxation and exploration. Although valet parking can be pricey, it remains a convenient option in downtown Dallas. Overall, W Dallas stands out for its stunning property, attentive staff, and the ability to turn unexpected situations, like canceled flights, into memorable experiences. Whether for business or leisure, guests find themselves eager to return to this remarkable hotel.
Great service and amenities, fantastic location for AAC events and our room was beautiful!
September 2026
In the heart of downtown and tje staff is wonderful. Whether you are are here for business or fun this location and staff is definitely ready for you.
August 2026
Since this was an unexpected aircrew layover we were surprised but pleased to have a shuttle arranged for our return to KDAL the next day. Our driver had us to the terminal with time to spare. Thanks!
