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November 2025 by Togo Wire
Pharmacy needs to hire more efficient people....its really pathetic ...I will give them 0 stars
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October 2025 by Cyan Lobato
Very helpful and great deals
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October 2025 by Crystal Walton
The overnight shift manager is a true WARRIOR, and I LOVE it! I witnessed several nights ago her strong restraint and professionalism towards this belligerent “customer” who tried to hoodwink her way to get something for nothing. The lady became ruthless and abrasive, but the warrior manager was not phased. She kept for composure and handled herself with grace while still greeting and checking out customers. So shout out to the Walgreens McKinney overnight manager… you are AMAZING!
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October 2025 by Kevin Fields
I went late night, but the staff lady was so helpful and took care of me quickly. I was in and out in 5 min. Thank you.
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October 2025 by jay mock
maybe the slowest workers on the planet
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October 2024 by Bryan DeLuca
This walgreens pharmacy in uptown Dallas needs some help. They keep you on hold and then you can hear when they pick up the phone and then hang up on you. This location needs a pharmacy manager to get this team onbaord and to better help the community in the surrounding area.
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October 2024 by Alex
Most poorly run pharmacy in Dallas besides the Parkland pharmacy.
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October 2024 by Serrano Guardado
The employees are very friendly
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October 2024 by B Lov.
Edited 10/10/24
This Walgreens has its ups and down, as would any walgreens store. Some people are just impatient and unkind. I know you all try your best everyday, you guys are always so nice and to some people that is all that matters. I have seen so many rude people be mean to your employees and I am sorry you have to deal with that some days. I appreciate your patience. Keep up the good work, I know some people leave bad reviews out of spite, but that is their issue.
Edit: 10/10/24
Busiest Pharmacy in Dallas, not for you, go some place else. Every time I go when I sit and watch the technicians I can really tell they are trying their best, I can also tell they are a little short staffed and have a lot of new faces, new technicians have to learn somehow.. A small amount of patience goes a long way. With it being peak vaccination season they are even more busy. So if you see this before going into the store, be prepared for a potentially longer than usual line, but the technicians are always so nice. Just be patient, not that hard. And if you don't have the time to sit and wait, then come back another time. Not rocket science. Don't blame them for your poor time management ☺️
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October 2024 by Good Girlz
Poor customer service, will have you on hold and when answer will put you back on hold just to hang up the phone. After all of that foolishness call back and no one answer and you wonder why an attitude is given when you have to drive all the way to the store and you four people working. If I could give this a negative 1 I would.
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September 2024 by Mandie
Going to be so honest, the people at the pharmacy are the nicest people i have ever had the experience of interacting with. always so kind, and always working so hard. love them <3
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September 2024 by Carlton Higgins
Cons: Piss poor customer service. They constantly keep you on hold then just hang up. They could have the decency of explaining that they are busy or short staffed, but nope they just let the phone stay on hold for 20, 30, 40, 50 plus minutes at a time. They can't keep techs staffed. They blame their system on any mishaps instead of taking accountability themselves. Most of the techs have a attitude.
I can continue but what's the point. You get it. This location is TRASH.
Pros: It's 24 hrs.
Today 9/23 was the last straw. We're finding another pharmacy.
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September 2024 by DJ NEW EDITION
Can even grab snacks for me amd my little one they closed the store to wax the floor and it's ridiculous you guys need to do better
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September 2024 by lisa smith
I was given the completely wrong prescription & trying to resolve this to get the right scrip when disconnected with no callback.
I am still giving 2 stars for the staff as they are always kind and I know they are trying to do their best. However, after being on hold 22 minutes for a pharmacist today, only to be hung up on prefaced by a weird recording mid conversation with said pharmacist who then doesn’t bother to call back despite being mid conversation is not ok. Very frustrating. Not demure not mindful …. Please call people back who’ve been patiently holding over 20 minutes when an issue is not resolved. Especially an issue I had zero responsibility in creating.
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September 2024 by Martin Elizondo
Nice service
