Walgreens in McKinney is a store that demonstrates both resilience and dedication from its staff. The overnight shift manager is highly praised for her professionalism and strength, especially when handling difficult customers with grace and composure. The pharmacy team, often busy during peak vaccination seasons, works hard and remains friendly despite being short-staffed and managing many new technicians. Customers appreciate the patience and kindness of the pharmacy staff, who consistently try their best to assist everyone. Some reviews note that the pharmacy can have issues typical of busy locations, but staff members like Katelyn are recognized for their problem-solving skills, and Cece is highlighted as an outstanding pharmacist providing fast and friendly service. The store also offers helpful customer service, as seen when staff assisted with a newborn's passport photo, showing patience and care. While occasional impatience from customers can be challenging, the overall sentiment is that the Walgreens team strives to deliver good service despite the store’s busyness. Many customers commend the staff’s hard work, kindness, and professionalism, making it a reliable place for pharmacy needs and general shopping.
Cici the overnight pharmacist was absolutely amazing!! We’re visiting from Houston and realized we forgot my son’s epilepsy meds at 10:15 pm at night. We called she looked them up, got it, and filled it. We were back in our hotel room by 11:30 pm. Forever grateful!!❤
June 2026
Amelia was very nice and helpful with my returns. I’m visiting family and found everything I needed here.
May 2026
Natasha is simply the best.!! She’s always so sweet and very helpful.. lets me know about all the deals. She always listens to me with my crazy stories! Very patient. NEVER GET RID OF HER
