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August 2023 by Chaney Fanning
I ordered a pair of boots on July 4, 2022. I still have not received my boots. They will not answer emails or phone calls!!! I have tried everything to get in touch with these crooks!!! The boots were over $400. No one should order from this place!!!
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August 2023 by Michelle Avalos
I was sent the wrong pair of jeans , and Lazy B sent me the correct pair andand a return label . They sent the correct pair before I returned the others . Great customer service. Thanks !!
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May 2023 by Pony Pals
So far very happy! Lucky to have a small herd so I bought small, medium and large to see what fit whom. Nicely made with two sizing straps (under jaw and throat latch) secured them. Almost perfect for 32" mini, 40" Shetland, and 44" Welsh. I would have liked the throat latch strap 2" longer on the medium and large. The ear hole is too small on the mini but it has stayed on for 48 hours so far. The true test will be to see how long they stay on in a herd of 15.
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May 2023 by Melissa Moore
I have ordered boots over a month ago for a birthday gift. I downloaded the shop app to track my order. The app is aweful and there is absolutely no response from the company in regards to where my order is
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May 2023 by Jillian
Bought a saddle in September. I was told bc of supply chain issues it wouldn’t be ready until March. By the time May rolled around and I was receiving zero communication I finally had to dispute it with my credit card company. I did win the dispute the cost was approx. $1000. Beware. It’s a scam.
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May 2023 by Lucero Cruz
I ordered a pair of boots in March and I have not gotten any information what so ever. I’ve tried emailing the store and have not gotten a response. Don’t order from here they just want to take your money!
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January 2023 by Brandon Stern
Don’t order from here. Placed an order almost a month ago and it hasn’t even been shipped yet. I’ve tried calling them and they don’t answer. I got an email saying order confirmed but nothing has shipped yet. I just want my money back at this point but I can’t get in touch with anyone. No one will answer the phone and no one will answer my Facebook message either. I’d give 0 stars if I could. Do not order from here. Buyer beware.
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January 2023 by Franklin Fanning
I ordered a pair of boots from here in July and still haven’t received them. They will not answer phone, email, or voicemail. They are frauds and stole over $400 from me.
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January 2023 by Meagan Kizewski
A 1 star is being very generous. I was thrilled to be supporting a small, family-owned business, but ended up being extremely disappointed after they STOLE $200 from me (full time college student working 3 jobs).Ordered a pair of boots January 2022. I knew shipment wouldn't be immediate and was understanding of that. Their communication and customer service is TERRIBLE and the last I've heard from them was March 2022 (through calling, emails, & their facebook page). No refund, no update, no boots, anything.Do NOT order anything from this business! I am not the first person who has been burned by them, and I won't be the last. Great reminder to check the reviews of a place before ordering. Would rate negative stars if I could.
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December 2022 by Julie D.
This company is a scam. They charged me for an online order, but provided no follow-up email confirming the order. After 30 days, I had received no indication that the order had ever been processed. The company does not respond to email inquiries, their phone goes directly to voicemail, and they will not return phone calls if you leave a message. Finally had to take up the matter with my credit card company to try to get a refund. Avoid this company at all cost!
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November 2022 by Pam Harwell
We placed an order and paid for in on March 3,2022 and we haven’t heard anything. We have emailed and tried calling several times. No one will ever answer. Today November 5,2022 I was finally able to leave a message for someone to return my call. Come on guys I need a call back. This is horrible customer service..
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October 2022 by Mackenzie Vogel
DO NOT ORDER FROM THEM.This place is awful. I’ve tried calling back to back many times my husband and I both emailed and zero responses. This is horrible customer service. My husband ordered me a pair of boots for my birthday September 13 we have yet to receive any confirmation for shipping ect. If you can fulfill having a business and taking care of customers paying $300+ you should not be doing it.
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October 2022 by Gretchen Martin
I would not recommend ordering anything from Lazy B Western Wear & Tack! I ordered a pair of boots on July 7th. After one month I had not received the boots and had not received any updates about the order. After numerous unanswered phone calls, voicemails left, and emails sent I finally received an email on August 3rd stating that I would receive a refund back to my account within 6-10 business days. It is now August 22 and I have not received the refund. I have tried calling multiple times and emailed the company, but have not been able to speak to anyone or get an update. Absolutely do not order from this company!10/17/22 Update- I have attempted to contact Lazy B numerous times via email and by phone (I have left multiple voicemails) to no avail. I still have not received the refund I was told I would receive August 6th. Buyers beware!
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October 2022 by Michele Campbell
Ordered and paid for 2 shirts, next ay received email stating they miscalculated their stock, but would be glad to send another size or different shirt!!! Have requested refund 3 times, no response!??? Quick to take your money. BEWARE
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October 2022 by Amanda Knorr
After 6 weeks, 20 phone calls, 10 e-Mails to both provided e-mail addresses I have not received a call, text, e-mail, shipping confirmation or the boots! Mind you I paid for 2-day shipping. This company is shameful and clearly ran by thieves!
