FR Depot is a well-stocked and organized store that offers a wide variety of fire-resistant clothing, shoes, and other items. Customers find the staff to be very helpful, knowledgeable, and patient, making their shopping experience pleasant. The store features large, clean facilities with fitting rooms, making it easy to find items and try them on. Many reviewers praise the selection of brands and sizes available, with some traveling from other locations to visit. Customer service stands out, with employees like Liz and Luisa receiving special mentions for their kindness, professionalism, and willingness to assist. The store is especially popular for custom embroidery, with quick turnaround times and high-quality products. While the atmosphere has been described as not very inviting and somewhat reminiscent of a different era, the helpful staff and good selection make it a favored destination for those seeking fire-resistant gear and personalized items. Overall, FR Depot is recognized for its extensive stock, helpful staff, and quality services.