The AT&T Store in Del Rio provides a variety of phones, tablets, smartwatches, and connected devices, along with flexible wireless data plans to meet different needs. Customers enjoy options like prepaid phone plans without annual contracts or credit checks, and popular unlimited data plans that include nationwide AT&T 5G service at no extra cost. The customer service at this location is frequently praised, with multiple reviewers highlighting the knowledgeable and helpful staff. Employees like Ernesto and Aaron have been commended for their assistance with purchases and service upgrades, often going out of their way to find discounts and answer questions. Marisol also received special recognition for her exceptional support, particularly when helping a customer with tech-related concerns for an older family member. However, some experiences have been less positive, with one customer reporting difficulties in setting up prepaid SIM cards and online payment options. Despite this, many visitors express their satisfaction with the overall service, noting the attentive and friendly nature of the staff, including helpful representatives like Litzylaisha, who provide information on promotions and services. Overall, the AT&T Store in Del Rio is seen as a reliable place for tech needs and customer care.
Very helpful young lady Miss Martha best customer service.
March 2026
Martha and Adriana very persistent they did not give up with my total out screen. They figure it out and transfer my information to my new phone thank you very much. Keep up the good work.
Mundo Fernandez
March 2026
I had a very pleasant visit at the store day, Adriana was very helpful getting me a new phone and transferring all of my information in one smooth process. Highly recommend 10/10 customer service
