FedEx Ship Center offers helpful and friendly service, with staff members who are knowledgeable and courteous. Customers appreciate the assistance provided during their visits, including support for those with disabilities. The staff is attentive and quick to solve problems, making the experience positive. Some customers noted the relocation from the center of Del Rio but still enjoy the familiar faces. Additionally, they warn others about potential scams related to undeliverable packages, emphasizing that FedEx does not send texts. Overall, the center is viewed as a better option compared to competitors like UPS.