The UPS Store #5185 in Del Rio is a locally owned and operated business that offers a range of services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Customers appreciate the friendly and helpful staff, with many praising employees like Veronica and Justo for their knowledge, patience, and excellent customer service. The staff go above and beyond to assist with shipping and delivery needs, making the experience simple and comfortable. Visitors have consistently had positive experiences, thanks to the staff’s professionalism and attentiveness. Located in La Villita Shopping Center, the store is dedicated to providing helpful assistance and quality service to the community.
They're professional, no long wait and I never had a problem with customer service. So all around they are there to help the best they can.
January 2026
The employees at this store are very polite, helpful, and patient. I’ve been here a couple of times and the two girl employees help me every time I need help with returns. I have also witness a couple of customers being rude and they handle it very professional.
August 2025
Evelyn Valencia she's a great worker. Very helpful and always with a smile 😃. I love when she works she goes on and beyond to help especially because I'm disabled.
