Some employees require more training. Their customer service is fine, but their knowledge of company policies is lacking.
May 2023
Customer service sucks. Went in to buy a case and possibly upgrade an older iPhone if they didn’t have the case. Lady up front was upset and said they don’t have cases for the older phone but didn’t even bother to ask if I wanted to upgrade, to which I would’ve said yes. We walked out and she didn’t hesitate to... read full comment
May 2023
Best phone company out there! The customer service is always great and know how to take care of their customers. Would definitely recommend them! Haley, Alyssa, Silvia and Eddie are very knowledgeable and always providing excellent service. They are outstanding at what they do!