Advance Auto Parts has received mixed reviews highlighting both positive and challenging experiences. Many customers appreciate the helpfulness of the staff, particularly in situations where they went out of their way to assist. For instance, one customer was thankful for a late-night battery installation by a staff member who did an amazing job. Another customer, despite leaving without the needed part, recognized the staff's effort and attention in trying to assist them. However, there were also instances where customers felt that staff members lacked knowledge about specific parts, leading to some frustration. Overall, Advance Auto Parts is recognized for its dedication to customer service, with staff members willing to guide customers, even if that means directing them to other resources when necessary.
The young men there were quick to get my engine light tested and to give me the problem and the solution. Other than having to go to another location to pick up a part, everything went smoothly. Got my car fix and on the road in no time at all.
July 2026
I had been looking for a very specific type of ATF for my genesis. Austin helped me figure out what brand I needed and got it ordered so I could get that car back on the road. I really appreciate a store like theirs and employees like Austin.
July 2026
Austin was super helpful! Very quick for installing my new battery and helped with finding other parts I needed as well
