Petco is a health and wellness company focused on improving the lives of pets and pet parents. The store offers a broad range of brand-name nutrition products and supplies for dogs, cats, birds, small pets, fish, and reptiles. It provides full-service grooming, veterinarian services through Vetco Vaccination Clinics, pet adoption services, and positive dog training classes. Customers can enjoy savings with online shopping and in-store pickup or repeat delivery. The store is noted for having almost everything needed for common house pets. For more niche pets like lizards or birds, the supplies are good for maintaining an existing habitat, but they may only offer the bare minimum for setting up a new, appropriate enclosure, leading owners to upgrade after research. The store layout can feel crowded, especially on delivery days, and items can seem all over the place, requiring shoppers to pay close attention to labels. Customer service is often described as awesome. Experiences with specific services vary. Grooming incidents, like an unexpected shaving, have occurred but are often met with understanding. The Vetco clinic is praised for affordable prices and nice staff who handle pets well. However, the clinic lacks a secure, separate space, which can overwhelm large dogs in the busy store aisles. The process can be confusing due to tight spaces, a lack of signage, and occasional administrative hiccups with pre-filled forms, suggesting customers come prepared. Overall, it is a one-stop shop for pet needs with generally positive service.
They are very friendly & helpful!!! My only complaint is that I can’t often find my food in the 40# size!!!
March 2026
Visited the Petco in Denton today. Had a great experience met the new manager and if you come here often, you can see the change in the last two months has been drastic. The store is clean organized and the new staff is doing a great job.
March 2026
Staff was very attentive to what we were looking for and help
