PetSmart is a large, clean, and organized store with lots of merchandise to pick from, including a nice selection of collars, leashes, and dog toys. The staff is generally friendly and helpful, with employees often going out of their way to provide service. The store offers a varied selection for many types of pets. Most experiences are positive, with outstanding grooming results and helpful checkout personnel noted. While an isolated incident of a seemingly annoyed employee was reported, the location is consistently described as clean with friendly staff. Many customers prefer it over other pet stores. Services like grooming are available, and the business has a wide array of products both in stores and online.