PointBank is praised for its exceptional customer service and dedicated staff. Many customers highlight the personal touch of being greeted by name, making them feel valued. Employees like Chantel McLaughlin, Lisa Cove, Victoria, and Axel are recognized for their competence and willingness to go above and beyond, helping clients with tasks such as refinancing and resolving account issues. With over 20 years of banking experience, clients express gratitude for the supportive and service-oriented team at PointBank, emphasizing the importance of strong relationships in banking.
I have banked at Pointbank for over 20 years! Cody T. even recognized and greeted me by name when I was in the drive through the other day! Definitely makes you feel important & valued!Thank you Pointbank for taking such good care of my banking needs!
September 2023
Do personal and business banking here. 24 hrs drive through teller very convenient.
December 2022
Great bank highly recommend this local bank over the big brands like chase and Wells Fargo!
