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December 2023 by B. celestine (succeedwithcelestine)
PNC bank is great, this branch not so much. Their banker Ashley has a horrible attitude, & acts like she doesn’t like her job.
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November 2023 by David Ely
Had to order new checks. After a short wait, the attendant was able to complete the order without any issues.
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January 2023 by Queen G (EBONY)
I was with BBVA 31 year before PNC took over and I am SOOO disappointed. Not only do they not offer the same features, but I've come to believe this is now a training location the service is super slow with drive thru and counter rep are clueless. So unhappy I've moved to a different bank institution.
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January 2023 by Maria Munoz
I live in the seagoville area and coming to this location is always a great convenience. From the moment I walk in they help me right away whatever questions or issues I have they quickly help me resolve them to the best of their abilities.I highly recommend coming to this location the staff are very friendly, welcoming and more importantly patient.
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December 2022 by JANET CURRY-FINN
This is a TERRIBLE bank! They bought out our bank and it’s been downhill ever since. We are in the process of closing our accounts at this bank
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November 2022 by Jennifer Sheppard
Don’t put ur money in this bank. I have a lot of fraudulent activities on my account. Someone stole 2800 out my account they refused to give me my money back!
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May 2022 by Johnny Gray III
Ashley Williams here at the Hampton Road bank did a great ? job helping me with my accounts. Thanks ?
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March 2022 by Chica916
I live in the seagoville area and coming to this location is always a great convenience. From the moment I walk in they help me right away whatever questions or issues I have they quickly help me resolve them to the best of their abilities.I highly recommend coming to this location the staff are very friendly, welcoming and more importantly patient.
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March 2022 by Kathie Lewis
No ATM for two or three weeks, and finally they replaced. Attempted a withdrawal only to receive 1.00 Didn't know ATM"s dispensed dollar bills.
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January 2022 by Kari Reinertsen
They don't answer the phone, don't know the new system, locked down bank accounts during the cross over. No ATM at DeSoto location to deposit checks, since the lobby is closed on Saturdays. This is a terrible bank, not just the DeSoto branch.
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January 2022 by Queen Gilkey
I was with BBVA 31 year before PNC took over and I am SOOO disappointed. Not only do they not offer the same features, but I've come to believe this is now a training location the service is super slow with drive thru and counter rep are clueless. So unhappy I've moved to a different bank institution.
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October 2021 by Ida Cooper
I been with this bank every sent 2004 love this bank everyone there are so friendly and nince they go above and beyond
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September 2021 by M W
Mr. Louis Gonzales was excellent and provided 5 star customer service, he is the branch retail executive VP, thank you so much!
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February 2021 by Albert H.
Had ZERO issues here. They had coffee and the money management actually KNEW what they were talking about.
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December 2020 by Sandra Carrizales
Four workers and none helped me. One was attending the people in the outside. One was sitting who knows what he was doing and a lady was doing who knows too. It was just me and another lady waiting and I didn't see no interest in attending us.