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March 2024 by Candi Robertson
Fast and helpful!
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February 2024 by Stan T
Horrible customer service! I wouldn’t recommended conducting any time sensitive business at this location!!Manager has no sense of urgency. Was eating while there was a long line.
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February 2024 by Shannon Slate
The worst.
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February 2024 by B S
Just FYI. The short old black lady at the ring service door is rude and mean for no reason smh.. somebody should let her know God doesn't like ugly..And this is every day.. I've dealt with her 5 times. She needs to shut her smart azz mouth and do her job. Seriously.
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January 2024 by Monique Beck
One of the worst Post Offices I've ever been to. I'm a Black female and the Black female Postal Clerk was the Rudest worker I've ever seen at a post office. How this person is able to keep her job is beyond belief. I was visiting from California at the time.
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December 2023 by Jermmie Davis
Ghetto postal service this young lady slammed my box three time to get the scale working and my gaming console inside that box I hope it works or I will be filing a federal complaint
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December 2023 by test31731
I NEVER had a problem here. They were always nice and tried to be as quick as possible.
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December 2023 by Alysha Fullbright
Customer service is terrible, they need to be retrained or something.
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December 2023 by JunWei Chen
I been in the front waiting for the supervisor lady for around 15 minutes, that lady was rude, arrogant, and unprofessional. She did not greet me whatsoever. I been to other post office for EDDM, my mail pieces all meet the requirements and they all works. The lady told me different from the website and what other post office said. EDDM doesn't have to be a cardboard piece and have prepaid stamp on them. She's literally trying to make me pay twice. I believe she's straight up don't know how to deal with EDDM.
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December 2023 by Ms. Washington
The absolute worst post office is by far the #DesotoPostOffice! There is always a enormously long line, you can never reach the #postmaster (horrible too), the employees have no sense of urgency, I mean they are soooo slow, and many (NOT all) of them are #rude.Today 11/20 at 12:40ish there were 10 people in line and 1....did I say 1 person working the counter. I believe complaints fall on deaf ears because I have read many here and nothing seems to change.I drive waaaay to cedar hill post office for the customer service and the smiles.To the employees who are courteous....thank you.
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October 2023 by Ginger Gutierrez
This is the worst post office. Staff leaves you wanting at the counter with no help. They walk away not saying anything. The lady that was suppose to be helping me did not want to help. They really need to learn customer service.
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October 2023 by Dereka Ratcliff
Worst attitudes I've ever witnessed at any post office. It was so bad I regretted being as polite as I had been. Hopefully I'll never have to return to this location ever again. Just awful, miserable staff!
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September 2023 by Wendy Westry
Worse post office !! Package delivered to DeSoto Texas five days ago and still haven't received my merchandise. I'm assuming they stole the damn package. They stop updates when it arrived there .
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July 2023 by will
Worst customer service. Also to the drivers who deliver mail, they tend to not even make an effort to leave your mail. it’s been weeks and they always make an excuse about the box being blocked when no car is even parked near by. They are lazy and have such bad attitude.
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July 2023 by Jamie R.
The US government is an Corrupt child trafficking organization So sad our nation in such decline.. We the People need to come together and clean the dirty swamp!
