PetSmart is the world's largest pet supply and services retailer, offering a wide variety of products and services for pets, including dogs, cats, birds, fish, amphibians, reptiles, and small animals. Customers appreciate the extensive selection available in-store and online, with the convenience of same-day pickup at local stores. Many reviews highlight the exceptional dog training services, noting trainers like Sheri and Cassandra for their expertise and ability to address specific needs, such as social anxiety in dogs and dietary sensitivities. The staff at PetSmart is frequently praised for their friendliness and helpfulness, providing excellent customer service even with language barriers. Customers have expressed gratitude for the care their pets received, especially in emergencies, where staff members have been instrumental in saving pet lives. While the selection of fish has faced some criticism, many still find great deals on fish tanks and supplies. Overall, PetSmart is recognized for its reliable inventory, knowledgeable staff, and a commitment to meeting the diverse needs of pets and their owners.
The staff were very helpful and friendly. They were actually busy stocking up stuff and cleaning but they made time to help me out and find what I needed. They also recommended the best products. This is definitely the store I will keep coming for my pet needs. Thank you so much
February 2026
I have a 17 year. Old Yorkie and they do wonders with him. He's blind,deaf and they really take care of him
December 2025
Better than Petco for in store help finding a specific product and costs on most items are less.
