PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. The company provides a varied selection to cover the needs of dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, and mice. PetSmart offers convenient online shopping with two-hour local pickup, as well as services like dog training, pet grooming, pet boarding, and pet adoption. Customers have shared positive experiences with PetSmart's Pets Hotel, praising the kind and considerate staff who went above and beyond to ensure the pets and their owners were comfortable. The staff's thoughtful approach and attention to the pets' emotional needs have been appreciated. Additionally, customers have highlighted the great customer service, with associates providing helpful assistance in finding the right products. The grooming services, particularly with a specific groomer, have also been praised for the excellent care and attention provided to the pets.
They had exactly what we needed. God attitudes as well. Great location
April 2026
Ebony in the grooming department was amazing with our shitzu it was his first professional grooming and she explained everything with lots of patience and did an outstanding job on him. Ari was also very helpful when I took him in! Kudos to these two for an outstanding customer service experience!!!
April 2026
Webster PetSmart has awesome employees and Petshotel personnel!
