U-Haul Neighborhood Dealer is highly praised for its exceptional customer service and helpful staff. Several reviews highlight the staff member, particularly Tina, who goes above and beyond to assist customers. Tina is described as very helpful, knowledgeable, and kind, often providing detailed information, safety instructions, and practical tips to ensure smooth moving experiences. One customer shared how Tina helped coordinate loading and attaching a car towing trailer, and even backed up a difficult driveway to help the customer and their family, which was deeply appreciated during a stressful move. This level of dedication and consideration left a lasting impression, with customers emphasizing that if Tina assists you, you will be well taken care of. The location also receives positive feedback for the condition and readiness of the trucks. Customers found the trucks to be clean, with new tires and functioning air conditioning, which made their moves more comfortable, especially in hot weather. The staff at the counter is described as friendly, helpful, and attentive, assisting with selecting the right supplies and making the rental process smooth. Though some mention the location being slightly out of the way, the overall experience is considered worth the trip. Customers appreciate the effort staff put into ensuring their needs are met, making U-Haul Neighborhood Dealer a reliable choice for moving needs. Overall, the business is recognized for its helpful staff, well-maintained equipment, and willingness to go above and beyond for customers.
The woman working at the front desk on Thursday, July 24th was amazing! She was so helpful in getting me a moving truck last second, and answered my tons of questions. I highly recommend this location!
April 2025
Been here twice; once to drop off truck and also to rent one a year later. Tina is very helpful and knowledgeable. She gave the information I needed, and tips with regards to the truck-which helped a lot.
July 2024
Superb! Tina was helpful and very knowledgeable! Thank you!