Cricket Wireless Authorized Retailer is highly praised for its friendly and professional staff. Customers consistently mention the welcoming attitude and helpfulness of employees like Gernisha, who goes above and beyond to offer the best deals and assist with phone setup, plan changes, and device transfers. Many appreciate the staff's excellent product knowledge and patience, which leads to a satisfying shopping experience. Armani is also recognized for his helpful and patient service, ensuring customers are fully supported every step of the way. Customers often choose this location over others due to the outstanding service they receive here, even passing by closer stores. The staff's positive attitude, bubbly personality, and genuine care create a welcoming environment where customers feel valued. Long-term clients have trusted the team for years, especially for upgrades and resolving issues. Overall, the location is known for 10-star customer service, with employees like Gernisha and Armani making every visit pleasant and memorable.
I was just in the area and I came across cricket wireless and I must say the staff had welcome me with open arms gernisha introduced the phones special promotions that they was running she went over and beyond to give me the best deal and I really enjoy my purchase I will be coming back to this location!!!
June 2024
Very professional Has very good product knowledge walked me through each step.Set my phone up completely great personality. I was very satisfied with my customer service from armani very patient as well 10 out of 10 service
December 2023
The lady on Camp Wisdom in Duncanville, was very professional and had great people skills also. ?
