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“Today is Christmas Eve and I appeared at the UPS store in Duncanville with a very large box for shipping. Three of the employees rushed to help me. These three Angel's are Joshua, Allen and Tien. I received extremely professional and friendly service which, unfortunately, is rare these days. Thank you UPS for hiring kind and caring people. Joshua, Allen and Tien are valuable for your future success! This is my forever store for shipping and office needs!”
“I recently had the pleasure of being assisted by Noah Wilson at the UPS store, and I must say, the service was outstanding. Noah was incredibly knowledgeable, efficient, and friendly. He went above and beyond to ensure that my package was properly packed and shipped on time. His attention to detail and willingness to help made the entire experience smooth and stress-free. I highly recommend Noah Wilson for his exceptional customer service and dedication. Thank you, Noah, for making my visit to the UPS store a positive one!”
“Customer Service is a 100/10 at this location! Jared was FANTASTIC; he helped with frustrating amazon returns and went above & beyond finding boxes to ship all my stuff back. I’ve been at this location multiple times for various shipping needs & the entire staff has always been friendly.”
“Great customer service Joe is always helpful. He goes out of his way for customer satisfaction. Camilo helped resolve an issue that we were having. Love coming to this location. Always exceeds my expectations.”
“I’m writing this on behalf of my Mother.
The staff here is absolutely incredible. She comments often how the staff looks out for her.
I am massively grateful to them. Thank you for taking care of my Mother. When you say hello; she feels special & is so happy when she calls to tell me.”
“This was the second time I drove passed several nearby USPO for service here. Both times the service was excellent. Today I needed to mail an important letter and most other offices were already closed. This office was opened and I completed my needed business. Great service”
“If I could give 10 stars I would! Thank you so much for displaying such kindness and authenticity to someone who is dealing with a loss! Shoutout to Bobby, Jose, and Kevin for such great customer service and one of a kind empathy! You guys Rock!!!!
Akilah ❤️”
“The staff here are very nice and professional. Today, I wanted to return a large and heavy package, and I wanted to inquire about the cost of returning it. The staff learned that my package was very heavy. Despite the rain, He helped me bring the package into the store and gave me good advice. After the process was completed, He even helped me deliver the package to my car. I am very grateful to this staff member.”
“Pleasant experience when shipping a DHL package internationally. The owner was knowledgeable and helpful, saved me a lot of time and hassle with the customs declaration.”
“One of the best locations, excellent management and customer service. I utilize this store at least twice a month for either printing or shipping/return services both business and personal and I always have a great and quick experience. Cristina and the team rock, highly recommend!”
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“This place has it all. When it comes to shipping, packing material, and even receipt paper for a cash register, they have it. The brother that owns this shop makes shipping so easy. He even did a an international tracking for me when I Shipped to Japan… He takes care of the community, and he is a military vet. Thank you, brother.!!!”