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November 2025 by laurie badillo
my favorite place to shop
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November 2025 by Richard Roberts
Very clean and helpful employees
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October 2025 by Chris Black-Edwards
Great meat selection and the butcher will cut to desired thickness. Like the bogo offers on the meat. Good seafood selection. Bakery has tasty bread and pastries. The ladies in the prepared food and deli section have always been helpful.
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October 2025 by Paula J. Martinez
Update to add that the store responded to my review asking for my contact information and I have yet to receive a call.
Today at around 3 pm I saw the biggest rat I’ve ever seen in my life! It ran across the aisle into another aisle. Me and another person saw it, we told a manager and he said he told the store manager so I hope they do something about that. God knows what the rats get into at night. I don’t know that’ I’ll go back there for a while, I hope they take care of that issue soon.
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October 2025 by Beverly Arana
Too pricy. I go to Winco now
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October 2025 by Samuel Britt
I’ve tried not to do this review but I feel it’s necessary. On this past Monday morning I stopped and ordered 50 pieces of chicken to be picked up Tuesday evening at 6:00 PM. I arrived at the store at 5:55 PM to pick up my order and the Deli Clerk asked my name and she went to the back to get the order. I watched her body language and I immediately knew there was a problem. She came back to tell me, that they were going to drop some fresh chicken and I could pick it up in 30 mins or call back and see if it was ready. Seems as if they would’ve called me to say my order was ready 1.5 hours after the requested time. At any rate, I called and was told the order was ready. I went back and the Clerk apologized and said “they gave us eight extra pieces of chicken for the inconvenience.” So, I spoke to the person that’s responsible for ordering food for my job and the same error happened on this past Friday, an order was to be ready at 10:00 AM and when the person went to pick it up, they were asked to come back in an hour. So, my issue is how can this happen 2 times in 72 hours? We have been a customer at Tom Thumb since 2006. Someone from my job spoke to the Deli Manager on Saturday and she was assured this would not happen again. Low and behold it indeed happened again in 2 days. I stopped by the store Wednesday morning and spoke to the Store Manager and explained to her my frustration. She was kind and listened to me and simply said “I’ll speak with them.” My issue is not one time did anyone say “give me your name & telephone number and I’ll follow up with an action plan to insure this doesn’t happen again, or here’s a store gift card for the inconvenience, or your next order will be on us.” Nothing to secure our relationship as a valued customer. Needless to say, I’ve directed the person responsible for ordering for us to start ordering from a Tom Thumb competitor. I really don’t feel like our concern mattered, so we can end this 19 year relationship immediately. I hope other valuable customer's don’t have the same issues.
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October 2025 by Halanda Kidd
Tom Thumb always has what I need in abundance! I highly recommend.
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September 2025 by Suzie J
Customer service at this pharmacy is TERRIBLE! , they repeatedly put you on hold and never come back to the phone. I have called several times in 3 hours! One call I held on for almost 10 minutes!!!
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September 2025 by Meghan Gallagher
Overpriced. Never any lines so you can get what you need quickly.
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September 2025 by KJ Franklin
Great service, clean store, bt overpriced.
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September 2025 by Kathy Misenar
Nice staff
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September 2024 by Steven Cramer
Good pdentalroducts, sales staff very good. Keep up the good work.
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September 2024 by melina argueta
I normally do not make these kind of comments or reviews but honestly I wanted to throw up with the smell in there. Most of the organic things look bad than the regular fruit. I do see mostly elderly shopping there but more fresh produce should be offered there especially with the prices.
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September 2024 by D. Griffith
I took item that was marked 19.99 on the shelf and of course no registers were open..in self check out the item rang up 21.99. After searching around for someone to help me the response was “Do you not want it”…I’ve been shopping there for over 11 years and there is a definite shift…young people standing around flirting and laughing while lines are backed up..customers asking for help and remarks being made as though the customers are always wrong..half the time the packaged meat is bad..I only go when I don’t have time to drive out of way to get what I need. I saw a hawk eating a rat on a cart outside and staff using carts to pick up trash and then just pushing them back in for the next customer to get. The carts are nasty..with the high prices we pay..we deserve better.
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August 2024 by Ana Araujo
Always fresh produce and quality food
