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November 2023 by Rick Hinojosa
The ATM outside is always out of service.
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September 2023 by Julio Cobra
Can't even cash a check through the drive though, I have to go inside
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January 2023 by Jorge Aguinaga
They give false information if it's like their first day on the job very bad experience their
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December 2022 by Alicia Knight
Fast service friendly personnel.
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November 2022 by Jose W. Hernandez
Stay away from this branch. Average wait time for a straight deposit 15-20 Minutes wait time for drive thru or lobby. I recommend everyone to go bank somewhere else.
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November 2022 by rip shadow
terrible location been on line for 45 minutes now to say system is down I'm seriously thinking of closing my account with this unreliable bank and taking my business else where.
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October 2022 by Gaby
Jacklyn had no customers and couldn't be bothered to fill out a deposit slip for me. After I had already sent a sticky note with all the information so it could be faster. On top of that couldn't even send me a pen....
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October 2022 by Gaby Garcia
Jacklyn had no customers and couldn't be bothered to fill out a deposit slip for me. After I had already sent a sticky note with all the information so it could be faster. On top of that couldn't even send me a pen....
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July 2022 by Jesus Garcia
Worst place to open buiness account . Only one person is in charge of your account and if you can't get a hold of them nothing can be done . This bank does not take care for its clients there in it for themselves.
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February 2022 by Amy “Firmegurl956” Mendoza
Everyone was confused with the lines,, 1 teller lobby was packed.. they should have a sign in sheet, came in and was in the wrong line so I ended up waiting 2 hours to replace a card
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August 2021 by Rhonda Rodriguez
I usually use the IBC inside the Walmart because it is more convenient for me and the customer service is superb. Consequently, the one time I did use the IBC location on Closner , I had a bad experience 2 yrs ago. Nonetheless, I had to use the location once again due to the area I was going too... hoping that it had been a one time thing previously. Unfortunately, there was excessive miscommunication and errors... however, I don't blame the teller. It was just obvious that the manager or trainer that trained the teller had failed to teach the correct etiquette and protocol to assist customers in a properly fashion. I will never go again.The worst part was that the supervisor or manager on site agreed with teller instead of taking over the situation in a professional manner.I wouldn't doubt it that they were all laughing up a storm in side I understand that it's Friday and everyone wants to go home but what needs to done ....needs to be done right.
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June 2021 by Eric Medrano-Reyes
I only come here because my Mother has banked with them for many years. Otherwise I wouldn't step foot inside. Terrible service, terrible options available for mobile banking. IBC is an old peoples bank thats fading away.
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October 2020 by GAMA Econ-net
Excellent, no questions.
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February 2020 by Luis Roberto Garcia
Excellent, no questions.
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February 2020 by Ruben Reyes
Went in to open an account and got helped buy a man named Remmy I believe, amazing customer service!!! Very professional! I was goona use the account to transfer money then close it but after the awesome customer service i received I will keep my business with IBC!!!
