Brake Masters #199, located on George Dieter Dr in El Paso, Texas, offers a wide range of auto repair services including oil changes, brake repairs, tire alignments, suspension repairs, battery checks, AC and coolant system repairs, fluid flushes, CV boot and axle repairs, and belt and hose replacements. Customers appreciate the professionalism and friendly atmosphere of the shop, with many mentioning the helpfulness and knowledge of staff members such as Gustavo, Eddie, and Rudy. Staff members are praised for their clear explanations, genuine care, and efficient service, making customers feel confident and well-informed. The shop is known for its quick turnaround times and ability to handle diagnostics, even on holidays like Veterans Day, with some customers noting that they received their vehicle back within a short period. The environment includes a laid-back waiting area with good music, adding to a positive experience. Customers also value the honesty, attention to detail, and dedication of the team, which sets Brake Masters apart. The shop offers military discounts and a lifetime warranty on parts, further supporting its reputation as a reliable local auto repair center. Overall, Brake Masters #199 is highly recommended for quality service, professional staff, and a customer-focused approach.
Had a fantastic experience. I was given my options and once I authorized the work, everything was taken care of quickly and without issue.
December 2025
Excellent service. The manager very helpful, knowledgeable and very professional.
November 2025
My 2016 Chevrolet Silverado needed an alignment.
I can honestly say that in all of the alignments I've had done over the years, I have never seen everything green and within spec. I saw nothing but green with the alignment on my truck.
