Cash America Pawn is noted for its fantastic, helpful, friendly, and professional staff who provide great customer service. Customers report the staff is very knowledgeable and fair, offering the most possible when negotiating pawns and giving great deals on purchased items like video game consoles. The service is efficient, with little wait time. Many customers express that they find the help they need and feel the shop is a great place to do business, leading them to return and refer friends and family. Overall, it is described as a great pawn shop.
Nora was so awesome I highly recommend! They are all awesome
April 2026
Best customer service out of all pawn shops here in El Paso. Managers and staff are very friendly and helpful.
September 2025
The staff here is absolutely fantastic, I feel bad that they have to deal with rude or obnoxious customers as a lot of people who go to pawnshops are just rude or impatient in general. I always find the help I need here and they have great deals all the time.