Hours may fluctuate. For detailed hours of operation, please contact the store directly.
About Cinemark West El Paso XD and ScreenX
Cinemark West El Paso XD and ScreenX offers a convenient movie experience with friendly staff, clean theaters, and a variety of concessions. Visitors can enjoy upgraded features like luxury loungers and Cinemark XD for a more immersive experience. The theater often provides online ticket purchasing, making visits easier. However, some issues have been noted by guests. The sound in theater 1 can be excessively loud, causing discomfort after watching movies for extended periods. Customers also reported long wait times for movies to start, with previews sometimes playing multiple times and delays extending the overall experience. In response, the theater has offered rain check passes to improve satisfaction. Concession quality is generally good, with large popcorn refills available, but bathrooms tend to be dirty, which detracts from the overall cleanliness. Additionally, some guests experienced uncarbonated or stale sodas, affecting their refreshments. Despite these concerns, visitors often have a good time, appreciating the service and availability, though they recommend caution regarding sound levels and bathroom cleanliness.
Service great, availability great, concessions great but dont go into the bathrooms because they are always so dirty. Not complaining much about the theaters cleanliness as I am about the people that leave them dirty.
July 2025
Great cimena to see How to Train Your Dragon first row!
September 2024
Always have a good time. Remember if you want free refills on Popcorn to get the XL size, if you get Large they won't give you the refill.
