Costco Pharmacy is known for its friendly and caring staff, with many customers praising the top-notch customer service. Prescriptions are filled promptly, and employees are often willing to help, walking around the store to assist customers. Regular customers, including families, find the pharmacy staff to be very friendly and attentive, creating a welcoming environment. One employee, Maurisio, was especially recognized for going above and beyond by helping load a freezer into a vehicle, demonstrating the staff's helpfulness. Customers also appreciate the variety of products available at Costco, often finding something new during each visit. The store offers popular items like candy grapes, which are only found there, along with everyday essentials such as paper towels, olive oil, and mango juice. Many customers prefer Costco over competitors like Sam’s Club, citing better prices and quality, especially on items like gas, which is clean, well-attended, and less expensive than the market average. The store provides excellent value, with quality goods, including organic foods and $5 roasted chickens, and maintains good COVID-19 practices. While customer experiences are generally positive, some reviews highlight issues with customer service in other locations, such as Alhambra, California. There, some customers encountered rude and unhelpful staff and felt that a helpful employee was unfairly treated and not promoted. This contrasts with the Texas stores, where service is consistently praised. Overall, Costco is appreciated for its good prices, quality products, helpful staff, and supportive wages for employees, making it a preferred shopping destination for many.
Customer service is always top-notch. Prescriptions are always filled promptly, I've never had an issue with the pharmacy department ??
July 2023
What bad things can you really say about Costco!! Their pizza is the bomb!!
January 2023
Please recognize Maurisio! He didn't have to, but he assisted me with loading my stand up freezer into my vehicle when he was already busy doing another task. Right on Maurisio! You da man!