Extra Space Storage, located at 5525 N Mesa St in El Paso, TX, offers a variety of storage solutions that make storing belongings easy and convenient. The facility features a large selection of storage units, drive-up access, electronic gate access, and exceptional security. Customers appreciate the cleanliness and professionalism of the facility, as well as the helpful staff, particularly one employee who consistently receives praise for his welcoming attitude and informative service. Visitors have noted that the onboarding process is straightforward, with staff providing clear explanations of fees and procedures. Many have expressed gratitude for the excellent customer service they received, making their experience enjoyable. While some customers mentioned that prices increase after the promotional period, they still found the location secure and well-managed. A minor concern was raised regarding dust storms affecting the cleanliness of units, suggesting a need for better sealing on the roll-up doors. Overall, Extra Space Storage is recognized for its commitment to customer satisfaction and a hassle-free storage experience.
Awesome experience, great costumer service, it was a great meeting Vince he helped us so much and I would highly recommend him 5 star rating.
September 2025
Had an amazing experience with Vincent at the extra space storage facility he was very welcoming very kind he kept us well informed and it was a very great experience that we had and we're so grateful to have great people like him here in the community! It was an overall amazing experience!
September 2025
Vincent was very friendly and accommodating.. professionalism on point.
