FirstLight Federal Credit Union receives reviews highlighting friendly, professional, and knowledgeable employees who provide outstanding and helpful service. Customers report having positive experiences and appreciate the assistance with loans and financial needs. However, some express disappointment with the removal of traditional tellers, noting that the new machines can be problematic and lead to waiting. The wait times and process can be frustrating, requiring assistance in an office. Despite this, the saving grace for many is the staff who are exceptionally helpful, polite, and a delight to work with, which encourages continued loyalty. The credit union has long-term, loyal customers who value the establishment.
Opened an account here. I think its important to have a credit union account next to your bank account. Great operrtunitys from both
March 2026
I have never had a problem with them, they are always friendly and willing to help you with your banking needs
December 2023
MERRY CHRISTMAS!!FirstLight customer service Representatives. I have always been pleased with your establishment, and will always be your family member. Thanks for everything you do, and for everything you will do to help me sustain my lifestyle financially toward the coming year.
