The Hilton Garden Inn El Paso / University is a well-situated hotel near the University of El Paso, offering easy access to a variety of ethnic restaurants and eateries. The hotel is described as luxurious and situated in a quaint university town, providing a safe and walkable environment for guests, especially those who are young or physically fit. The rooms at the Hilton Garden Inn are generally good, with comfortable beds and adequate amenities. However, some guests have noted that the shower curtains could be improved to prevent water from spilling onto the floor, and the shower racks should be removed for better curtain closure. The hotel staff is generally friendly and helpful, although some guests have noted that they were not always acknowledged or offered assistance upon entering the lobby. The hotel's restaurant offers reasonably priced meals, and guests have enjoyed the food. While the hotel's technology is a bit outdated, with guests noting the use of older Direct TV systems instead of smart TVs, the overall experience at the Hilton Garden Inn El Paso / University is positive, especially for those in need of accommodation near the university or the nearby hospital.
Rooms were clean and staff was very helpful when I called ahead with a question.
January 2026
Great Experience at this hotel located near the campus of UTEP. I travel the US, the breakfast potatoes and omelet were the best I have had at a Hilton Garden Inn. Great job Hilton Garden Inn, El Paso.
January 2026
Perfect location, amazing staff (heeeey Ray!!) & proximity to good coffee spots can’t be beat!
Property Amenities: Rooftop terrace, Multilingual staff, Express check-in, Breakfast available (surcharge), Elevator/lift, Shopping on site, Safe-deposit box at front desk, Spa tub, Laundry facilities, Bar/lounge, Grocery/convenience store, 24-hour business center, 24-hour front desk, Restaurant, ATM/banking, Gift shops or newsstand, 24-hour fitness facilities, Luggage storage, Dry cleaning/laundry service
Room Amenities: Daily housekeeping, Iron/ironing board, Cable TV service, Hair dryer, Air conditioning, Desk, Refrigerator, LCD TV, Connecting/adjoining rooms available, Blackout drapes/curtains, Microwave, HDTV, Coffee/tea maker, Premium TV channels
