Kohl's is a shopping destination that focuses on rewarding everyday customers with great deals and savings through sales and Kohl's Cash. The store offers a wide selection of popular brands in fashion, footwear, beauty products by Sephora, and home decor, all designed to meet various personalities and budgets. Customers appreciate the hassle-free return policy and free store pickup options, making shopping convenient and safe. Many shoppers highlight the exceptional customer service provided by Kohl's associates. Reviewers mention pleasant and attentive salespeople who go out of their way to assist, such as offering to help find specific items or providing a friendly smile and compliments that brighten their day. Notable employees receive high praise for their professionalism and kindness, including helping customers feel safe while shopping. Kohl's also emphasizes community involvement through its Kohl's Cares initiative, contributing talent, time, and money to improve local communities. With options to shop in-store, online, or via the Kohl's App, the store fosters an inclusive environment where everyone can feel welcome.
I find myself shopping more online than before. Would always take my time looking about. Online you seem to have more selections than in person. They still have nice items to hold and touch. But it helps because you need to try on stuff before you purchase otherwise you'll have to return items.
April 2026
This was my first time I ever shopping with my lady at Kohl's I've never been there and it's very well divided they had reasonable prices top of the line items we obtained a birthday gift for her cousin there
March 2026
Upon walking in, I noticed how clean the inside of the store was! I don't remember seeing any employees, except the one that cashed me out. She was very friendly, so that made the transaction run smoothly. I do think the clothes are a little overpriced, but this was the only store that I could find a small jacket for my... read full comment