Lids is a popular store known for its wide selection of hats, including team and brand-name options. Customers find the store offers competitive prices and a great variety, especially for sports fans. The staff is friendly, helpful, and attentive, often going above and beyond to assist customers in finding or customizing hats quickly. Many appreciate the quick turnaround for logo customization, with some designs ready in minutes. Despite positive in-store experiences, there are complaints about the customer service phone system, which users find frustrating. Overall, Lids is considered a reliable place to buy fitted hats and team merchandise, with excellent service and a user-friendly website. It is highly recommended for those who love wearing different types of hats and enjoy personalized options.
Awesome staff. Clean and nice clean embroidery. Thanks Rick and Sebastian for hooking me up.
July 2025
Love getting my hats of my Texas Rangers, Dallas Cowboys, and El Paso Chihuahuas here! 😎
August 2023
Been awhile since I’ve purchased a hat here. Was looking for a unique Texas rangers hat today, other stores didn’t have much selection buts Lids delivered. Excellent selection, prices are competitive.
