Petco is a health and wellness company dedicated to enhancing the lives of pets and their owners. The El Paso location at 5994 Montana Ave provides a wide selection of brand-name pet nutrition products and supplies for dogs, cats, birds, small pets, fish, and reptiles. Customers appreciate the friendly and knowledgeable staff, who offer full-service grooming, veterinarian services, Vetco Vaccination Clinics, pet adoption services, and positive dog training classes. Many reviews highlight the efficient grooming service, with quick turnaround times that keep pets comfortable without long waits. Staff members are commended for their care and attention to pets, creating a welcoming atmosphere. The scheduling app is praised for being easy to use, allowing same-day appointments. However, there have been some concerns about the check-in process being unclear at times. Customers also noted the competitive prices and the convenience of online shopping with in-store pickup or repeat delivery options. While the service is generally good, some customers feel that having Spanish-speaking staff could enhance the experience in the diverse community of El Paso. Overall, Petco is seen as a reliable choice for pet care needs.
Love this petco! Clean, well stocked and super nice employees.
January 2025
Grooming is wonderful. They stick to the scheduled time and my dog isn’t sitting there all day waiting. We’re in and out in 2- 2 1/2 hours max. The Staff is so friendly! They make me feel like they love my dog just as much as I do.
January 2025
Very nice welcoming Dominic was exceptionally kind and knowledgeable he not only help me but explained things B4 I thought of them very thorough acknowledged me while helping others gave Great advice I will definitely return because of him Well done Excellent visit
